Jiobet Privacy Policy — Our Commitment to Protecting Your Information

Learn how your personal information is collected, stored, and kept secure — explained in plain, simple terms.

Last Updated: June 2026

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Selling Data to Third Parties
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Security Monitoring

By creating an account or using Jiobet's services, you agree to this privacy policy. It clearly outlines what information we collect, why we collect it, and how we protect it — written in plain, straightforward language rather than complex legal jargon.

This policy applies to the Jiobet website, mobile app, and all associated services. If you visit any third-party sites, their own separate privacy policies will apply.

Privacy Protection — At a Glance

How Jiobet Protects Your Information

End-to-end encryption
Every data transfer between your browser and Jiobet's servers is secured with 256-bit SSL encryption. No one can intercept or read your information in transit.
Data Is Never Sold
Jiobet never sells your personal information to advertisers or third parties. Your data is used solely for operating and delivering our services.
KYC Data Is Secure
Copies of your national ID or passport submitted for identity verification are used exclusively for that purpose and are stored on a separate, secured server.
Regular Security Audits
Jiobet's data security systems are regularly audited by third-party experts. Any vulnerabilities identified are addressed promptly.
Right to Correction of Information
If any of your stored information is incorrect, you may request a correction or deletion. Jiobet will take action within 72 hours.
Minimal data collection
Jiobet only collects the information necessary to operate its services — nothing more. Avoiding unnecessary data collection is a core principle.
1

What Information We Collect

Jiobet collects three types of information: what you provide directly, what is generated automatically as you use our services, and what we receive from third parties. Full details are provided below.

Data Type What's Included When it is collected
Identity information Name, date of birth, mobile number At the time of registration
KYC Documents NID/passport copy, photo During verification
Payment Information Mobile banking number, transaction history During deposit/withdrawal
Device Information IP address, browser type, operating system During site visits
Usage Data Games played, betting history, session duration Platform session duration

Payment card details are never stored directly on Jiobet's servers — they are processed exclusively through our payment gateway partners. For mobile banking transactions, only the account number and transaction amount are recorded.

Important: Jiobet will never ask for your bKash, Nagad, or Rocket PIN. If anyone claims to be from Jiobet and asks for your PIN, it is a scam — contact our support team immediately.
2

How Your Information Is Used

Collected information is used only for specific, defined purposes. Jiobet does not misuse your data or use it for new purposes without your consent.

  • For account creation, verification, and management.
  • For processing deposits and withdrawals.
  • To provide customer support and resolve issues.
  • To customize promotions and bonus offers according to your preferences.
  • For fraud detection and account security.
  • To meet legal obligations and prevent money laundering.
  • To improve platform performance and enhance the user experience.

You can opt out of promotional messages via email or app notification at any time. However, essential account and payment-related messages cannot be turned off, as they are necessary for your security.

Jiobet may analyze your betting data to identify potentially problematic gaming behavior — this is part of our responsible gaming program and is done solely for your protection.
3

Data Sharing Policy

Jiobet never sells or rents your information. However, limited data must be shared with certain trusted partners in order to operate the service. The specific circumstances and types of data involved are outlined below:

  • Payment Processors: Necessary information is shared with our payment gateway partners to process transactions. They are contractually bound to the same privacy standards we follow.
  • KYC verification provider: A licensed third-party provider may be used for identity verification.
  • Law enforcement agencies: Jiobet may be required to disclose information in response to a court order or valid legal request.
  • Fraud Prevention Network: Information about confirmed fraudsters may be shared with industry partners to protect others.

Before sharing data with any partner, a data privacy agreement is put in place. Partners may only use the information for the specified purpose — nothing else.

One thing needs to be made clear: Jiobet never shares your information with third parties for marketing or advertising purposes. This policy will not change under any circumstances.
4

Data Security Measures

Jiobet uses a multi-layered security approach to protect your data — covering both the technical and organizational sides.

  • 256-bit SSL/TLS encryption is active on all connections.
  • Sensitive data is stored in encrypted form in our database.
  • Two-factor authentication (2FA) can be enabled on your account.
  • A 24/7 security monitoring team is always active.
  • Unusual login attempts or transactions are detected automatically.
  • Strict staff access controls are in place — employees cannot view your data unless there is a legitimate need.
  • Regular security audits and penetration tests are conducted.

That said, no organization can guarantee 100% security on the internet. Jiobet takes every possible precaution, but unexpected situations may still arise. If anything does happen, Jiobet will notify you promptly and work with you to resolve it.

Your role in securing your account matters too — use a strong password, keep 2FA enabled, and never share your password with anyone.

5

Cookie Usage

The Jiobet website and app use cookies — small files stored in your browser that help the site remember your preferences and session.

Modern browsers offer built-in cookie controls. However, disabling essential cookies will prevent Jiobet from functioning properly. For any questions about cookies, please contact our support team.

6

Your Rights

You have certain important rights over your personal information. Jiobet respects these rights and takes prompt action upon receiving any request.

Right to Access
You have the right to know what information Jiobet holds about you. Upon request, a copy will be provided within 30 days.
Right to Correction of Information
You can request corrections to any inaccurate or incomplete information. Contact our support team and the issue will be addressed within 72 hours.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some data must be retained due to legal obligations.
Right to restrict processing
In certain circumstances, you may request that the use of your information be restricted — for example, while a dispute regarding the accuracy of that information is being resolved.
Right to opt out of marketing messages
You can opt out of promotional emails or notifications at any time, either through your account settings or by contacting support.
Right to Data Portability
You have the right to request the data we hold about you in a machine-readable format. It will be provided within 30 days of your request.

To exercise any of your rights, email support@jiobet.best or contact us via live chat. We will verify your identity and respond promptly.

7

Data Retention Period

Jiobet does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For as long as your account is active, and up to a maximum of 5 years after it is closed.
  • Financial Transaction Data: Up to 7 years, as required by legal obligations.
  • KYC documents: 5 years after account closure.
  • Betting History: 3 years after account closure.
  • Support chat history: Deleted 2 years after your last interaction.
  • Analytics Data: Up to 2 years in anonymized form.

Once the retention period ends, data is securely deleted or anonymized. This process is automatic — no separate request is needed.

8

Policy Changes & Miscellaneous

Jiobet may review and update this privacy policy from time to time. For any significant changes, members will be notified by email or in-app notification at least 14 days in advance.

  • The date of any changes will be shown in the "Last Updated" section at the top of this page.
  • Continued use of the service after any changes are made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account and withdraw your balance.
  • If there is any discrepancy between the English and Bengali versions of this policy, the Bengali version shall take precedence.

For any questions or concerns about our privacy policy, reach out to support@jiobet.best. Including "Privacy Request" in the subject line will help us respond faster.

A Few More Things About Our Privacy Policy

When opening an account on an online betting platform, a common concern is: is my information safe? At Jiobet, that question deserves a proper answer — because simply saying "it's safe" is very different from explaining exactly what measures are in place.

First, a word on payment information. When you make a deposit via bKash, Nagad, or Rocket, the number and amount you enter are processed through Jiobet's payment gateway. Your mobile banking PIN never reaches Jiobet — it is handled entirely through a separate system. So if anyone asks for your PIN during a transaction, treat it as fraud.

Many users have questions about KYC verification data. Where does your national ID copy go after you submit it? At Jiobet, KYC information is stored on a separate, specially secured server. Only designated staff members can access it, and every access is logged. KYC data is never used for marketing or any other purpose.

Jiobet uses betting history and gaming behavior data in two ways. First, to deliver personalized promotions — if you frequently bet on cricket, you will receive cricket-related offers. Second, as part of our responsible gaming program — if a member's betting patterns show concerning changes, our support team may reach out.

There is also a reason we collect device and IP information. This data helps us detect multiple accounts being operated from the same device and identify suspicious login attempts. If someone tries to log into your account from an unfamiliar device, Jiobet can detect it and alert you.

One thing worth saying upfront — no digital service is 100% secure. That said, Jiobet does everything it reasonably can to protect you. Regular security audits, a transparent data use policy, and a firm commitment to members' data rights are proof of that effort. If you have any concerns, reach out to our support team — they're ready to answer all your questions.

Related Policies

Also Read These Policies Alongside This Page

Terms & Conditions

Learn more about membership and betting rules in detail.

Read
Responsible Gaming

Responsible betting tools and support.

Read
About Us

Learn about Jiobet's identity and mission.

Read
FAQ

All your common questions, answered in one place.

Read

FAQs

Common Questions About Bonus Wagering and Interface Language

The wagering requirement is straightforward math. Say you deposit ৳1,000 and receive another ৳1,000 as a 100% welcome bonus. If the wagering requirement on that bonus is 10x, you need to place a total of ৳10,000 in bets (i.e., 1,000 × 10) before you can withdraw the bonus balance. Both bets placed with your bonus balance and bets placed with your real balance count toward this total. Winning and losing bets both contribute to your progress. That said, certain games or bets placed below specific odds may not count — this is always specified in the detailed terms of each bonus. You can track your wagering progress in real time under the "Bonus" section in the Jiobet app, so there's no need to calculate it manually.

Yes, Jiobet supports language switching. To change the language on the mobile app, tap the profile icon in the top-right corner of the app, then go to "Settings" — you will find the "Language" option there. Currently, both Bengali and English are fully supported. On the website, a language switcher is available at the top or bottom of the page. Your language preference is saved to your account, so it will remain the same the next time you log in. Please note that instructions within certain games or the dealer language in Live Casino may not change, as those are controlled by the individual game providers.

Privacy Contact

Email: support@jiobet.best — include "Privacy Request" in the subject line.
Live chat: Available 24/7 — just log in and you'll find the chat icon.
Response time: Up to 30 days for data requests, 72 hours for corrections.
Language: You can reach us in both Bangla and English.

Jiobet will never ask for your password, PIN, or OTP via email or phone. If you receive any such request, treat it as fraud and contact our support team immediately.

Policy History

Last Updated: June 2026

Previous version: January 2026

Key update: cookie policy has been detailed further and data retention periods have been clarified.

Safe, Transparent — Join Jiobet Today

Your data is secure, your payments are safe, and the full experience is available in Bengali — register with Jiobet today.

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